Surgent's Unconscious Bias in the Workplace

Overview

This interactive professional development course explores the concept of unconscious bias and its impact on workplace dynamics, decision-making, and organizational culture. Through engaging exercises, real-world case studies, and reflective activities, participants will gain a deeper understanding of how implicit attitudes shape perceptions and behaviors — often without conscious awareness. The course empowers learners to recognize their own biases, understand their origins, and develop strategies to mitigate their effects in professional settings. Participants will leave with actionable tools to foster a more inclusive, equitable, and respectful workplace.

Highlights

• Introduction to Unconscious Bias
• The “5 Things To Know” Framework
• Schemas and Mental Shortcuts
• Types of Unconscious Bias
• Bias in Action: Workplace Impacts
• Microaggressions and Language
• The Four Stages of Competence
• Strategies for Change
• Tools and Resources

Prerequisites

None

Designed For

This course is designed for employees who are not supervisors, managers, or executives. If you are looking to train your managers, supervisors, or executives on unconscious bias, we recommend Unconscious Bias for Managers, Supervisors, and Executives (BC

Objectives

• Define unconscious bias and distinguish it from explicit bias
• Identify how unconscious bias manifests in workplace behaviors and decisions
• Recognize the role of schemas and automatic processing in shaping perceptions

  Preparation

  None